Support Center Encryption Can I reset my encryption key?

Can I reset my encryption key?

It is possible to reset your encryption key however be warned: Resetting your encryption key will permanently erase your encrypted files & folders - Such is the nature of client-side encryption.

To reset your encryption key and generate a new passphrase simply:

  • Log into the webapp Dashboard
  • Click the avatar menu and go to Account¬†Settings
  • Once in settings select the Privacy tab
  • Scroll down until you see the panel Reset Encryption Passphrase
  • Enter your current Icedrive password and click submit
Once this process is complete, your entire encrypted section will be wiped. You will be asked to generate a new key by creating a new passphrase the next time you use the encryption section. Note. Due to technical limitations, we only accept passphrases containing ASCII characters.
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